Knowledge management (KM) in the business sector is the strategic process of creating, capturing, sharing, and using an organization's collective knowledge to enhance productivity, innovation, and decision-making. It involves systematizing how a company manages its explicit and tacit knowledge, often leveraging technology like knowledge bases, collaboration platforms, and AI to ensure employees have the right information at the right time. Effective KM improves efficiency, streamlines training, supports compliance, and fosters a culture of continuous learning.