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![EMPLOYEES FIRST, CUSTOMERS SECOND : TURNING CONVENTIONAL MANAGEMENT UPSIDE DOWN [HARDCOVER]](http://www.indianhobbycenter.com/cdn/shop/files/81uyHlqS6cL._SY385__1_compact.jpg?v=1723357132)
EMPLOYEES FIRST, CUSTOMERS SECOND : TURNING CONVENTIONAL MANAGEMENT UPSIDE DOWN [HARDCOVER]
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One idea sparked a revolution at HCL Technologies, the IT services giant. The author recounts the journey of how he and his team implemented the employee first philosophy by creating a sense of urgency by enabling the employees to see the truth of the company's current state as well as feel the 'romance' of its possible future state.
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